PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
We do not include or offer third party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.cfshealth.com
L1, 643 Nepean Hwy
Brighton, VIC 3187
Australia
[email protected]
Last Edited on 2015-05-11
TERMS AND CONDITIONS FOR CFS HEALTH
If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at .
By visiting or using this website or by joining our online recovery program, you agree to be legally bound and to abide by these terms and conditions in the same way as if you had signed an agreement containing these terms and conditions.
You also agree to indemnify CFS Health Centre Pty. Ltd. (“CFS”) and Toby Morrison against all claims by any party arising from your breach of these terms and conditions. You agree that any information you provide to us will be true, accurate and complete.
The use of this website is subject to important limitations of liability, indemnities and disclaimers including matters concerning your health and which may affect your suitability to follow the CFS online recovery program. You should read each of them carefully before undertaking the CFS online recovery program or using the website in any other way.
Neither CFS nor Toby Morrison makes any warranty in connection with the CFS online recovery program.
If you do not abide by these terms and conditions CFS and Toby Morrison reserve the right to cancel your password, user account and access to this website.
RESTRICTIONS
You agree that only you may use your user account and password and that the CFS online recovery program you join is only for your personal use and may not be shared with third parties.
You agree to be responsible including financially for all usage or activity of your user account.
You agree to indemnify CFS and Toby Morrison against all losses suffered by them due to you selling or otherwise receiving any financial or other consideration for providing the CFS online recovery program to any other person.
MEDICAL DISCLAIMER
CFS, Toby Morrison and the CFS Health online recovery program are not responsible for your health.
The CFS health online recovery program is information and guidance only.
The program is designed to give you the tools and education to help you help yourself to a better quality of life and daily function. The program is not a program of medical treatment nor is it a cure for CFS.
Toby Morrison is not a medical practitioner. Neither CFS nor Toby Morrison nor its websites are giving advice including medical advice.
Before commencing this program you should seek medical advice. If at any time you consider your condition is worsening you should immediately seek medical advice.
LIMITATION OF LIABILITY
In no event shall CFS, Toby Morrison or any of their affiliates, directors, shareholders, employees or agents of each of them be liable for damages of any kind including without limitation any indirect or consequential damages resulting from your use of this website.
You acknowledge and agree that by undertaking the CFS online recovery program you do so voluntarily and that there may be risks in participating in the program such as personal injury, permanent disability or death.
You are aware these risks may be caused by your own acts or omissions or that there are other risks not known to you at the time of undertaking the CFS online recovery program of using this website.
You agree this is a risk warning pursuant to any applicable legislation and you agree you assume all risks in connection with your participation in the CFS online recover program or using this website. CFS, Toby Morrison, their affiliates, directors, shareholders, employees, sub-contractors or agents of each of them are not liable for breach of any express of implied warranty that the CFS online recovery program will meet all your expectations.
You agree to participate in the CFS online recovery program in a way that is not dangerous to you or others.
You agree to release, discharge, waive and forever hold harmless CFS, Toby Morrison and their affiliates and all of their officers, employees and agents against all and any claims, or cause of action however arising, for or arising out of loss of life or injury, damage or loss of any description whatsoever and howsoever caused which you may suffer or sustain in the course of or consequent upon your participation in the CFS online recovery program or any activity incidental to the program, whether direct, consequential or foreseeable and whether caused by accident or any negligent or willful act or omission, breach of contract, breach of statutory duty or otherwise in connection with the program, this website or its contents.
Where your loss is not or cannot be excluded by these terms and conditions then CFS or Toby Morrison’s liability in relation to any loss or damage directly or indirectly related to any warranty or condition which is not excluded by these terms and conditions is limited to the cost of the CFS online recovery program.
If you are dissatisfied with any portion of this website, or with any of these terms and conditions, your sole and exclusive remedy is the discontinuation of your use of this website.
INDEMNITY
You agree to indemnify CFS, Toby Morrison and their affiliates and their directors, officers and employees, sub-contractors, against any claim, right or cause of action for or arising out of loss of life or injury, damage or loss of any description whatsoever and howsoever caused, which you may suffer or sustain in the course of or consequent upon your participation in the CFS online recovery program or any activity incidental to the program, and whether caused by accident or any negligent or wilful act or omission, breach of contract, breach of statutory duty or otherwise in connection with the program or the use of this website.
You agree that the waivers, releases, discharges and indemnities contained in these terms and conditions shall operate in favour of CFS, Toby Morrison and their affiliates and their directors, officers, employees and representatives and shall so operate whether or not the loss, injury or damage is due to or attributable to any act, neglect or omissions of any one or more of them.
You understand and agree that these terms and conditions may be pleaded as a bar to any law suit or litigation taken by you against CFS, Toby Morrison and their affiliates and their directors, officers, employees, sub-contractors arising out of or as a consequence of your participation in a program or in any behaviour incidental to the CFS online recovery program.
PRIVACY AND SECURITY
By agreeing to these terms and conditions you also agree to the collection and use of your personal data in accordance with our Privacy Policy
CHARGES AND FEES
By joining the CFS online recovery program you agree to pay, using a valid credit card (or other form of payment which we may accept).
You agree to allow us to provide your personal data with third parties for the purpose of verifying the information you provide and billing your credit card or otherwise charging your account.
You agree to maintain and update your data to keep it accurate at all times.
You are responsible for protecting the confidentiality of your password and user account information.
You must notify us as soon as possible about any known or suspected unauthorized use of your user account or unauthorized disclosure of your password or credit card details.
You are entirely responsible for all purchases which occur under your user account, as well as for paying any amounts billed to your credit card by a third party which were not authorized by you.
The final price will be inclusive of GST unless we have stated otherwise.
WEBSITE CONTENT, INTERACTION AND DISCLAIMER
You agree the content of this website including these terms and conditions may be amended without notice and that your use of the website after any amendment constitutes your agreement to abide by the terms and conditions as changed.
You agree CFS and Toby Morrison may send electronic mail to you they deem necessary and/or relating to the CFS online recovery program.
By divulging your contact details online you agree to communications from CFS and Toby Morrison for marketing purposes.
You agree by using this site you do so at your own risk. You assume all liability for the costs of any repairs of equipment you use in relation to this website.
CANCELLATION
CFS Health has a no-refund policy. That due to your initial application and enrolment call that you agree that you are a good fit for the program and are committed to the program contracted to a minimum of six months.
One the initial six months has ended. If you decide to stay in the program you agree that you will pay your agreed fee on a month by month basis until you confirm your cancelation with CFS Health via email at [email protected]
SEVERABILITY
If any term of this Agreement shall be found to be illegal, void or unenforceable, then that term shall be judged severable from this Agreement and shall not affect the validity and enforceability of any remaining terms.
APPLICABLE LAW
This Agreement is governed by the laws of Victoria and each party submits to the jurisdiction of the Courts of Victoria.